Jira

Before you start.

An Atlassian account with access to a Jira Cloud site and the relevant projects.

What you can do

• Search and read issues and sprint information.
• Create issues or update supported issue fields after approval.

Connect Jira.

1. Find Jira in Doppel.

   Open Settings → Integrations → Add integration. Select Jira, then Connect.

2. Authorize your Atlassian account.

   Review the requested access and select the Jira Cloud site you intend to use. Follow any organization approval requirements.

3. Return to Doppel.

   Finish the browser authorization, then return to Settings → Integrations. Check that access was granted before trying the example below.

Choose what to remember.

With Pro or the trial, use Manage sources to remember selected content and assign it to a project. This is an additional, separately authorized connection.

1. Open Manage sources.

   Go to Settings → Integrations → Manage sources. In Selected sources, choose Add account. This is separate from Add integration.

2. Add the source account.

   Select the service and give the account a label. Sign in to the account that owns the source, or approve macOS access for Apple Calendar and Reminders. This account is stored separately from your primary integration connection.

3. Choose where the source belongs.

   Select Choose source. Set Use in to the intended Doppel project, or All-work chats only. A source assigned to one project cannot be requested from another project’s chat.

4. Select what to remember.

   Enter the Jira Cloud ID/project key in the form cloud-id/PROJECT, plus a source name. The Cloud ID identifies your Jira site; it is not the project key.

5. Check the import.

   Choose Add source, then inspect its coverage and Last complete sync. Use Sync now to refresh it. Ask a question in the project you assigned, or an All-work chat if you chose All-work chats only.

What this imports

Selected project descriptions, subtasks, links, assignees, due dates, status, and available comments.

Check each source’s coverage and Last complete sync. If access becomes unavailable, the source is excluded from answers until a complete sync succeeds.

Data and permissions.

Doppel requests issue and sprint data from Jira as needed. Approved changes are sent to the selected Jira site; there is no automatic copy of every project.

Current limits

This connection targets Jira Cloud. Project permissions, required fields, and available status transitions still apply.

See what stays local and what uses the network

Disconnect or change access.

In Settings → Integrations, open this service’s menu and choose Disconnect. This stops new requests from Doppel. You can also revoke its access in the provider’s account settings. Content you already saved in chats or exported is managed separately.

Selected-source accounts are separate. In Manage sources, remove an individual source or disconnect its account to remove those imported copies and credentials. Disconnecting the primary integration alone does not remove a separately authorized source account. Provider originals, saved chats, and exports are managed separately.

If something isn’t working.

Still stuck? Email support@doppelapp.ai with your Doppel version, the service, and the error shown. Keep passwords, access tokens, and API keys out of your message.

Atlassian’s third-party account guidance ↗