Doppel help

A little help
getting settled.

Start with the essentials, adjust Doppel to your Mac, or find your way through a snag.

Check your Mac.

Apple Silicon, macOS requirements, and the recommended 16 GB memory configuration.

See Mac requirements

Your first few minutes.

Open Chat, attach a file, and choose whether to keep it in memory.

Open the setup guide

Remember your activity.

Choose whether Doppel can remember window text and screen snapshots.

Set up activity memory

Ask from another app.

Enable Doppel Anywhere and choose a typing or push-to-talk shortcut.

Set up Anywhere

Find a setting.

Navigate the current Settings groups for sources, voice, privacy, and support.

Find the right controls

Choose your permissions.

Understand what each permission enables and how to change your choices.

See permissions

Preparation and files.

Understand background preparation, add folders, and recover from a download error.

Get setup help

Manage local storage.

See what takes up disk space and choose how long Doppel retains your sources.

Explore storage controls

Your trial and plan.

Check trial dates, compare limits, and manage or cancel Pro from the app.

Understand your plan

Updates and release notes.

Check release availability and find out how to update your installed copy.

See release notes

Something not working?

The troubleshooting guide covers downloads, permissions, setup, and diagnostics. If you still need help, tell us what happened.

support@doppelapp.ai

Include your Doppel version, macOS version, and the step where you got stuck. Review screenshots and diagnostic files before sharing them.